Privacy Policy for ClimaNeur

Effective Date: January 1, 2025

1. Introduction

Welcome to ClimaNeur ("we", "us", "our") at climaneur.top. This Privacy Policy describes how we collect, use, and safeguard your information when you use our smart climate AI devices and related services.

2. Information We Collect

• Personal Information: name, email address, phone number, account credentials.
• Device Data: usage logs, configuration settings, error reports.
• Technical Information: IP address, browser type, operating system.
• Location Data: if enabled, approximate location for climate optimization.

3. How We Use Your Information

We use your information to deliver and improve our AI-driven climate control services, manage your account, respond to requests, send updates, and ensure the security of our devices and platforms.

4. Sharing and Disclosure

We do not sell or rent your personal data. We may share information with trusted service providers who assist us in hosting, analytics, and support, under confidentiality obligations. We may disclose data if required by law or to protect rights and safety.

5. Cookies and Similar Technologies

We use cookies and related technologies to recognize your device, remember preferences, analyze site traffic, and provide personalized features. You can manage cookie settings through your browser. Disabling cookies may affect the functionality of climaneur.top.

6. GDPR Compliance

If you are located in the European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR):

• Access: request copies of your personal data.
• Rectification: correct inaccurate data.
• Erasure: request deletion of your data, subject to legal obligations.
• Restriction: limit our processing of your data.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to certain processing activities.

To exercise these rights, contact us via our contact form. We will respond within one month.

7. Data Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

9. Your Choices

You may update or delete your account information at any time. You can opt out of marketing communications by following the unsubscribe link in emails or contacting us.

10. Contact Information

ClimaNeur
Rämistrasse 101, 8092 Zurich, Switzerland
Phone: +41763301768
Business ID: CHE-393.415.122
For questions or concerns, please use our contact form.

11. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices. We will post the updated policy at climaneur.top and update the effective date.